Robin and Michael Clowers - Novi, MI
"Michael and I want to thank you and everyone at SunGlo for outstanding job performance following a flood in one of our bathrooms.
It was a real pleasure working with every single SunGlo employee and subcontractor (tile, paint, etc.) assigned to our project. Everyone demonstrated great care for our home, great pride in their job and great respect for us as homeowners.
We are extremely satisfied and would happily, with confidence, recommend SunGlo to our friends!
PS. A special thanks to Karen for her amazing follow-up! We always knew, every step of the way over the last six weeks, what to expect and when to expect it!"
Janice L. Rowely - Detroit, MI
"It is with great pleasure that I write this correspondence. In January of this year, I was out of town for 3 days. When I returned home, I had a collapsed ceiling in my first floor office; a hole in the ceiling and water running down the walls and out of the electrical sockets in my first floor bathroom; and carpet that was so saturated with water on the second floor that it and the padding had to be removed and replaced.
Initially, like any homeowner, I was shocked. I wondered first if my cat was all right. I then ran to the phone book and called the company that had done repairs in my home a years or so prior – the last time I had a ceiling collapse due to a leaking roof. I called SunGlo Restoration because I remembered how pleased I was with their services before.
One hour after I called, I saw trucks pulling into my driveway. Under the direction of Denis Jankowski, several teams of men arrived at my home and immediately assured me that my situation could have been much worse. They set up fans and humidifiers throughout my home. They removed and disposed of what seemed like tons of wet plaster, padding, and other debris. By the time they left, I knew my next move would be the restoration. Several months later, I phone SunGlo again and asked for Denis. With the help of Karen, Denis and the rest of the SunGlo team, in a matter of weeks, the reconstruction of my home was underway.
Today, my home is the absolute favorite place for me, my cat and all of my friends. With the assistance of the team at SunGlo and the additional contractors hired by the company, I have increased the value of my home financially and aesthetically. I will always recommend SunGlo to all of my family and friends.."
William and Maria Letcher - Dearborn, MI
"We both wish to let you know how pleased we are with the mold remediation services recently completed by your firm to our kitchen.
Everyone who came to do their part handled themselves very professionally and were dedicated to the job at hand. The contractors showed up when expected, and all aspects of the job were expeditiously and expertly performed. Denis Jankowski was always available to answer any of our questions, the job proceeded very smoothly under his direction, and he was very pleasant to work with.
We certainly will let others know of our positive experience with your firm. Also, with this letter, we are informing our insurance company, Auto-Owners, that we are very pleased with the outcome.
Thanks once again for the professionalism exhibited in all aspects of this claim."
William and Melissa Wright - Livonia, MI
"I just wanted to drop a quick note to let you know how very pleased we are with your Company and the service that we received. What a relief it was that you were prompt when we needed you and delivered a service that you promised. It made an unpleasant situation less stressful.
I also wanted to mention your professional staff, everyone from your office manager Karen to your assigned extraction and carpet cleaning crew of Keith Ishak, Steve Heilig, Jeff Szelag and Steve Erquhart and of course Joe Bugeia who orchestrated the restoration cleanup.
I have & will continue to spread my praises of SunGlo Restoration Services, Thank you again."
Robert and Renee Ferguson - Dearborn, MI
"I would like to thank you for doing such a wonderful job on the clean up of our home. Being a week before Christmas, I was a little worried that SunGlo Restoration would not be able to get everything done that needed to be. I was amazed at how you met all of our needs on a timely manner, from cleaning of the duct work, to detailed cleaning and carpet cleaning and then installing our microwave on the Friday before Christmas Eve.
I would also like to thank all of your staff for doing such a wonderful job. Especially, Danielle Pemez and Debbie Wilkins. They did a fabulous job! They are truly professionals of what they do. They also helped make a stressful experience into a pleasant one.
I will pass your name onto anyone that may need your services and I am going to forward this letter on to State Farm Insurance also.
Thank you again Pat, and Robert and I wish you and all your staff good luck, success and a safe New Year!"